Shipping Policy

We currently ship within the United Kingdom using DPD Tracked Express delivery.

Shipping Costs

 

We offer free UK shipping on all orders over £50.

Orders below this threshold are charged at a standard delivery rate calculated at checkout.

 

Dispatch & Delivery Time

Orders placed before 2pm (Monday to Friday) are processed the same day. Most parcels are delivered the next business day, but please allow up to 3 working days during busy periods or in the event of courier delays.

Tracking Information

You will receive an email from DPD with tracking details once your parcel has been dispatched, including your estimated delivery window and live updates.

Fulfilment Location

All orders are dispatched from our fulfilment centre in Dummer, Hampshire, using a tracked delivery service.

Customer Support

If you have any questions about your delivery or need help with your order, please contact us at:

support@medshrum.com

Registered Business Address

Medshrum Ltd

71–75 Shelton Street

London

WC2H 9JQ

United Kingdom